Rules of Play

Please review before your visit to help us keep the space calm, clean, and safe for all families.

1. Into the Woods does not accept responsibility for the supervision of children within the premises; all children must be supervised by a responsible adult/guardian at all times.
2. We have a large number of props; some toys may be small and need additional supervision, especially for children under 3 years old who require direct supervision.
3. Please remove shoes before entering the play space.
4. Adults and children must wear socks at all times whilst in the play space. Socks are available for purchase at reception. Should adults prefer, shoe coverings will be available at reception.
5. No food, drinks, or chewing gum should be taken into the play space.
6. Play is restricted to a 90 minute allocated play session for role play.
7. Five minutes prior to the session end time we will play the “Clean Up” song. We encourage the children to help put the toys back in their correct place. It also acts as a cue that their session has ended.
8. Customers who are unwell, or who have been unwell, should not visit the centre for 48 hours.
9. Fighting, bullying, and abusive language will not be tolerated.
10. For health and safety reasons, in the unlikely event of an accident or injury occurring, please immediately report it to a member of staff.
11. Upon leaving the building please ensure that all Into the Woods props and property is left behind.
12. Into the Woods cannot be held liable for any loss or damage to personal property during your visit.
13. CCTV is in operation inside and outside the premises. This is recorded for the safety of everyone.
14. A child ticket must be purchased for any child that can walk unaided. We reserve the right to charge the full child price if a pre-walker/baby ticket has been incorrectly purchased instead of a child ticket.
15. Tickets are non-refundable. 24 hours notice is required for session transfers.